Orthodyne: The Role of Giovanni, Project Engineer

Giovanni perfectly embodies the role of an IT project engineer, positioned at the intersection of technology and customer service. Working closely with clients, he plays a key role in tailoring and developing customised solutions to integrate Orthodyne products into existing infrastructures. Responsible for needs analysis, technical design, and deployment, this role requires a combination of technical expertise, problem-solving skills and active listening. In this article, discover how Giovanni ensures every project meets expectations and contributes to our clients’ success.

Giovanni’s Typical Day at Orthodyne

Giovanni’s days are far from monotonous. Each day brings new tasks depending on priorities and urgencies. Mornings often begin with checking emails to stay updated on the latest developments in ongoing projects.

A daily or weekly meeting with the team allows for project updates and ensures everything is progressing as planned.

A significant portion of his day is dedicated to developing and integrating data management software with gas analyzers, as well as testing and validating the implemented solutions.

The Qualities of a Good Project Engineer

According to Giovanni, certain qualities are essential for excelling in this field. First and foremost, a good project engineer must stay informed about constant technological advancements. Tools and technologies evolve rapidly, and engineers must adapt to these changes to offer solutions that meet client needs.

Steps in Processing an Orthodyne Project

Once client needs are clearly defined—through a detailed project brief and analysis—Giovanni begins with meticulous planning. This is followed by a project kick-off meeting, a crucial step to outline hardware requirements, discuss objectives, constraints, and expected outcomes.

The actual development then begins, involving the implementation of necessary software features. This includes data flow management, user interface development, information and results display, and implementing communication protocols between different system components. Internal testing is also conducted to ensure everything meets client specifications.

Finally, documentation and staff training, often underestimated, are important. They ensure proper usage of the deployed solutions and facilitate client adoption post-deployment.

Understanding and Adapting to Clients’ Specific Needs

At Orthodyne, Giovanni must not only remain attentive to clients’ detailed requirements but also immerse himself in their often-complex industries and work environments. This in-depth understanding is rooted in a proactive approach and close collaboration. “A project that we understand deeply from its inception has a 95% chance of succeeding,” Giovanni explains.

To achieve this, he organises regular meetings and, when necessary, visits the client’s site. A concrete example is the prototyping phase, where Giovanni provides an early draft of the proposed solution. This method allows for direct feedback on the interface, functionalities, and usability, enabling refinements before final deployment.

Since each project requires a tailored approach, preliminary discussions with the sales team and/or client are crucial to defining specifications, constraints, and solutions. Giovanni illustrates this with a project in the UK: “For a medical oxygen bottle filling system, I had to design a specific user interface. During the development phase, multiple demonstrations were conducted to ensure the solution perfectly met the client’s expectations.”

This rigorous process enables Giovanni to quickly address technical and operational needs.

Challenges Faced by Our Project Engineer Giovanni

Like any project, technical challenges often arise. During solution deployment, adaptations such as additional improvements or unforeseen constraints are sometimes necessary. In such cases, being reactive and inventive is crucial.

“One example of this type of challenge was implementing a system for daily email delivery of analysis reports to clients. This optimized the process by eliminating the need for manual data entry into an Excel file and reducing the risk of human error.”

The role of a project engineer at Orthodyne offers a variety of daily experiences, including diverse tasks and complex, unique projects. This position demands strong technical skills, adaptability, and excellent listening abilities to deliver customized solutions for our clients.